Grease Monkey was launched by owner David Wray in 2011 after spotting a gap in the market for a convenient and hassle-free cycle maintenance service when he was told he would have to wait six weeks for an appointment to have his bike brakes bled.
The company is dedicated to keeping customers pedalling and avoid disruption to their lives and to this end it offers a collection, delivery and courtesy bike service from a purpose-built workshop. Grease Monkey will pick up a customer’s bike from their home or workplace between 9am and 9pm six days a week and the company has a fleet of courtesy bikes to keep customers on the go. The bikes are guaranteed to be fixed and returned within 48 hours.
The brand has grown into a successful business and has ambitious plans to expand across the UK and Europe. This success is down to the proven business model and its team of enthusiastic staff who are all cycling enthusiasts themselves and understand what a bike can mean to its owner – whether it’s used as a mode of transport, a hobby or professionally. It helps out customers who struggle for time by providing them with a high level of service and meaning they don’t have to spend time transporting their bike to be mended or be left without a bike while it’s being fixed.