West End Training offers tailor-made training solutions for business, with head offices in Vale of Glamorgan. Offices are located in various countries and the company offers services that include personal profiling and outplacements. As a leading specialist training consultancy, West End Training is accredited by The Law Society for all their topics and programmes, as well as the Institute of Leadership and Management (ILM).
West End Training has 18 programmes available, which aims at improving business processes, reducing the likelihood of human error, and thereby improving productivity. They implement the Toyota Production System, which has a simple method: devise systems and products that the chances of making a mistake whilst using them is reduced or completely eliminated.
Some of the training modules of West End Training include coaching, customer service, empowerment, marketing, negotiation, stress management, conflict management, project management, selling skills and financial business analysis.